FAQ

Use our /verify API endpoint or our Peppol search to verify if a Peppol address is valid.

Via the recipient's unique Peppol ID.

A GLN identifies specific locations within an organization.

Your digital mailbox on the Peppol network.

Because Peppol only needs to register recipients — senders operate via their Access Point.

Yes, but only when sending a raw UBL document.

Yes, via the send document endpoint, as long as the XML document is fully Peppol/UBL compliant.

Yes, via the dashboard and via API responses (status/log fields).

You can download documents as a complete package (ZIP) or just the XML file via the API or dashboard.

Not always — this depends on the receiving software.

Use the Recommand Playground to safely test without sending documents over the Peppol network.

Use the numeric format, without "+++" or "/".

The playground is a separate test environment without real Peppol delivery.

In production no, in playground yes.

Use the ISO6523 format, e.g. 0208:BE0123456789.

The playground is for testing; production for real documents on the Peppol network.

Per document type, a company can have only one active receiving Access Point.

Yes, Recommand supports teams with multiple companies.

You can see when the document was marked as read within your team, but not if the recipient opened it.

You choose whether to use Recommand for sending, receiving or both. Both options are supported.

Yes, many software vendors use the Recommand API to offer Peppol sending under their own brand.

Create a free account, set up a playground environment and send your first invoice right away via the API or the dashboard.

The API allows you to send, receive and manage Peppol documents in JSON or UBL XML.

In most cases within seconds, depending on the receiving system.

Yes, all paid plans include email support.

Yes, to receive invoices via Peppol, you must be registered as an SMP recipient.

Recommand is an open-source Peppol Access Point that lets companies send and receive invoices and other documents via the Peppol network.

You can reach us by email or join our community on Discord and GitHub.

No. Documents only go to the addressed participant.

A network for the secure, structured exchange of business documents.

Invoices, but also credit notes, orders, despatch advices, etc.

No. Documents on Peppol are not public and are exchanged encrypted.

Absolutely. The Peppol network uses verification, encryption and controlled access.

Yes, Recommand meets all Peppol security and certification standards.

Yes, directly via the send document endpoint.

It appears automatically in the recipient's Peppol inbox.

The invoice is not delivered and you receive an error message.

From January 1, 2026, e-invoicing via Peppol is mandatory for all Belgian companies. Not switching can lead to fines and practical issues.

E-invoices are structured and automatically processable.

In self-billing, the buyer creates the invoice on behalf of the supplier.

Use 'S' for standard rate, 'AE' for EU, and 'G' for export outside EU.